We’re currently recruiting IAG advisers to provide careers information, advice and guidance to prisoners in custody using various methods of delivery. You will support customers into positive learning and employment outcomes in custody and through the gate.
- Provide careers advice and information to prisoners, helping them to achieve work, learning and personal development goals.
- Documenting advice and goals in an agreed Personal Learning Plan/Skills Action Plan.
- Support prisoners to develop employability skills through a range of activities such as employability workshops including CV, Disclosure, Interview Skills and live Job Search.
- Coordinating careers/ employment fairs, sector specific talks, employer visits and motivational events.
- Work with prisoners to support their progression into learning or work through the gate.
- Work with a variety of organisations and resettlement partners to meet prisoners personal learning and employment goals.
- Manage a prisoner caseload, supporting the achievement of personal and team targets, including MI requirements for the contract.
- Record all interactions with prisoners, update case notes and local MI systems.
- Complete all necessary prisoner records, including the issue of ULNs in line with contract requirements and the service specification.
- Work flexibly across different prisons to support continuity of service.
- Use and contribute to local, regional and national LMI to support prisoner progression.
- Comply with prison security arrangements and pursue working methods that are coherent with safe working practices.
- Meet all standards for quality of service; safeguarding, information and data security, and any other standards to meet contract requirements.
- Attend custody meetings and where required travel to external events and training to support CPD.
- Work collaboratively with staff of all levels to deliver holistic joined up services, supporting multi-agency initiatives.
- Hold, as a minimum, Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance.
- Level 2 English and Math or equivalent
- Willing to undertake professional training to maintain standards and support CPD.
- Able to meet deadlines.
- Experience in delivery of careers advice to adults, individually or in groups, in custody or in the community.
- Excellent communication and presentation skills.
- High standard of administrative/ICT skills, able to use digital platforms to enhance the learner experience, e.g. Virtual Campus.
- Able to promote the service and maintain professional relationships with partners.
- Good team player, able to work as part of the in custody team.
- Able to use own initiative and capable of lone working.
- Able to work flexible hours as and when required.
- Able to work in a target driven environment, and ability to meet or exceed contract targets.
- Commitment to delivering quality services and adhering to the Ofsted common inspection framework.