05 April 2019

Careers Adviser - Hereford and Leominster

We are currently recruiting a careers adviser who can provide support and guidance to a caseload of adults across the Hereford and Leominster areas on the National Careers Service. The suitable candidate must hold a minimum of a Level 4 Advice and Guidance qualification and have experience in careers advice working with individuals either in one to one or group setting.

 

Duties will involve:

 

  • Provide careers advice to adults via a range of methods including face to face, telephone, email and other digital means to help them to achieve work or learning goals.
  • Support customers to develop career management skills through a range of activities
  • Work with customers to support their progress  into learning, work, or progression in work
  • Work with a variety of organisations to generate customer referrals to meet targets
  • Manage a customer caseload to meet personal and team targets including customer satisfaction, career management, progression and contracted KPIs
  • Record all interactions with customers on the MI database in a timely manner to meet contract deadlines and evidence requirements
  • Operate from a variety of locations including Jobcentre Plus, training & education providers, community providers and local career hubs
  • Use and contribute to local, regional and national LMI to support customer progression in their career
  • Meet all standards for quality of service, safeguarding, information and data security, and any other contract requirements
  • Represent and promote Prospects Services in a professional and commercial manner, working effectively with other agencies
  • Attend company meetings and training and liaise with staff at all levels
  • Ensure adherence to the company’s equalities and diversity policy and actively embed equality and diversity into careers advice

 

Personal Specification

 

  • Hold, as a minimum, Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance
  • Experience in delivery of careers advice to adults, individually or in groups, employed and unemployed
  • Excellent communication and presentation skills
  • High level of competency, effective operation and use of ICT including its wider application e.g.  use of social media
  • Skilled and competent in delivering careers advice in a range of settings and through a range of delivery modes
  • Well organised, capable of working under pressure, meeting deadlines and targets, manage caseloads and their own time 
  • Ability and flexibility to work in different outreach locations, able to promote the service and maintain relationships with partners  
  • Able to work flexible hours at evenings and weekends when required
  • Able to work in a target driven environment, and ability to meet or exceed contract targets
  • Commitment to delivering quality services
  • An understanding of and commitment to promoting equality and diversity.
  • Education to graduate level or equivalent

 

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ABOUT US

 19 Elmfield Road, Bromley, BR1 1LT
 + 44 0208 315 1234
 info@cfappointments.com
 www.cfappointments.com
 cf-appointments

 

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